Installation & services
From first call to aftercare
One local team takes care of everything: a free consultation and survey, professional installation, setup and ongoing support, all backed by a 5-year warranty.
Our process
Five steps to a warmer home
The same steps for homes and businesses, wherever you are in Scotland.
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Consultation
Tell us about your property through our quote form or by phone. We talk through what you need, answer your questions and arrange a visit.
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Survey & recommendation
We visit for a free survey, look at your rooms, insulation and current heating, and recommend the right Rotenso system and where the units should go. You get a clear quote with no obligation.
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Professional installation
Our team fits the indoor and outdoor units neatly and safely, and leaves your home or premises clean and tidy.
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System setup
We set up the system and the app, check that everything works as it should, and show you how to get the most from it.
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Ongoing support
We stay on hand after installation for servicing, questions and support, backed by our 5-year warranty.
What you get
Included with every installation
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Free survey & quote
A visit to your property and a clear quote, with no obligation.
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Expert installation
Fitted neatly and safely by our installation team.
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Setup & app
We configure the system and the app and show you how to use them.
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5-year warranty
Peace of mind for five years after installation.
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Aftercare & support
Servicing and help whenever you need it.
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All of Scotland
A local Aberdeen team, working from the Highlands to the Borders.
Aftercare & maintenance
Looked after for years to come
Like any heating system, a heat pump works best when it is looked after. We offer servicing and maintenance for the systems we install, and we are only a phone call away if anything needs attention.
At setup we show you the simple things you can do yourself, such as keeping the indoor unit's filters clean, so your system stays efficient between services.
Our 5-year warranty
Every installation is backed by a 5-year warranty. We explain exactly what it covers when we give you your quote, so there are no surprises later.
Step 1 starts here
Start with a free quote
Tell us about your property in about three minutes. It gives us what we need to prepare for your consultation and free survey.